Prior to beginning work on this assignment, read the webpage

 

Prior to beginning work on this assignment, read the webpage Total Quality Management and Six Sigma (Links to an external site.), and watch the accompanying video on the webpage.

For this assignment, you will address the following bullet points based on the webpage above.

In your paper,

  • Define total quality management (TQM).
    • Break down the acronym TQM, and explain each of its three components and how the TQM process works.
  • Explain each of the eight basic principles in the TQM Process.
  • Outline the benefits of TQM.
  • Select one standard TQM tool, in addition to the control chart, from the webpage, and explain the purpose and benefits of both the chart and the tool.

The Total Quality Management Process paper

Carefully review the Grading Rubric (Links to an external site.) for the criteria that will be used to evaluate your assignment.

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